How AI Will Transform GTM: An AI & GTM Strategist Vision

By: Yuliia Suryaninova
January 27, 2025
"We are in this window of time - maybe 6 months to a year max, and things are going to expedite very quickly. If you're not getting on the train now, you'll be so far behind."

This warning was shared during SellMeThisPen podcast by an AI Performance & Strategy Executive - Jonathan Kvarfordt (Coach K). It captures the urgency of adapting to AI in go-to-market strategies.

In this article, we will explore how AI is reshaping GTM processes, what changes are coming for both sales teams and buyers, and what you need to do to stay ahead of this transformation.

The Evolution of AI in Sales: From Human-Led to AI-Enhanced

The sales landscape is undergoing a dramatic transformation. To understand where we're heading, let's look at how sales workflows have evolved and where they're going:

The Traditional Approach: All Human-Led

In the past, every aspect of sales relied entirely on human effort:

  • Manual qualification of every lead
  • Sales reps asking all discovery questions
  • Time-consuming manual call reviews

Today's Transition: Basic AI Support

We're currently in a phase where AI provides fundamental support:

  • Sales teams leveraging tools like ChatGPT and Claude
  • AI suggesting relevant questions during calls
  • AI assisting with call reviews and documentation

The Near Future: Agent Automation

The next phase might see AI taking a more prominent role:

  • AI automating routine processes
  • Continuous feeding of insights to human sales reps
  • Humans shifting to a verification and decision-making role

The Multi-Agent Future of Sales

Coach K presents a fascinating vision of how AI will transform the sales process:

"Think about all the things that a salesperson does: research, qualification, negotiation, documentation. Now imagine having an agent for each one and all those agents talking to each other about a deal."

But this transformation extends beyond just sales. The impact will be felt across:

  • Customer Success
  • Finance
  • RevOps
  • Sales Enablement

Imagine a scenario where specialized AI agents handle different aspects of these departments, all communicating with each other and coordinating through a central organizational agent. This interconnected system promises to streamline operations and create unprecedented efficiency in GTM processes.

The Human Element: Why In-Person Events Will Make a Comeback

Despite the rise of AI automation, Coach K noticed an interesting twist: "Because of so much AI and automation, I see this massive swing going back to in-person events."

This unexpected twist stems from a fundamental truth about business: as long as a human holds the budget dollars, it's going to require a human to unlock it.

This insight highlights an important balance in the future of sales:

  • AI will handle routine tasks and data processing
  • Human interaction will become more valuable for building trust
  • Face-to-face meetings will be crucial for major decisions
  • Personal relationships will remain key to closing deals

The Transformation of the Buyer's Journey

The impact of AI extends beyond sales teams to fundamentally change how buyers make decisions. The future buyer's journey will be:

More Personalized

AI technology will:

  • Understand specific business problems deeply
  • Filter through market noise effectively
  • Present only relevant, fitting solutions

More Efficient

Buyers will benefit from:

  • Customized content delivery
  • Eliminated irrelevant touchpoints
  • AI-powered solution matching

More Informed

AI will help buyers by:

  • Analyzing vast amounts of market data
  • Providing comparative insights
  • Offering personalized recommendations

How to Prepare for the AI-Driven Future

With such dramatic changes on the horizon, how should sales professionals and GTM teams prepare? Coach K offers practical advice:

Start Small but Start Now

  • Focus on the most important aspects of your role first
  • Don't try to automate everything at once
  • Begin with processes that will have the biggest impact

Identify Key Opportunities

  • Look for repetitive tasks that can be automated
  • Focus on areas where AI can augment human decision-making
  • Consider which processes would benefit most from AI assistance

Stay Informed and Adaptive

  • Keep up with AI developments in sales and GTM
  • Experiment with new tools and approaches
  • Be ready to adjust strategies as technology evolves

Conclusion

The transformation of GTM through AI is not just coming – it's already here. The window of opportunity to adapt and gain a competitive advantage is narrow, perhaps just 6-12 months. Success in this new era will depend on finding the right balance between AI automation and human interaction, while staying focused on what truly moves the needle in your role.

The future of GTM will be shaped by those who can effectively leverage AI while maintaining the human elements that build trust and close deals. The time to start preparing for this future is now.

Full episode on the topic ⬇️

In this episode of SellMeThisPen Podcast, Michael and Jonathan dive deep into the future of GTM in the AI era. They explore how AI is reshaping sales processes, discuss the importance of maintaining human connections, and share practical advice for adapting to these changes.

Jonathan Kvarfordt (Coach K) is a GTM & AI Performance & Strategy Executive and Board AI Advisor. As the founder of GTM AI Academy, he has reviewed over 200 AI tools and helps organizations navigate the intersection of AI and go-to-market strategies. His extensive experience makes him uniquely qualified to predict and prepare for the future of GTM in the AI era.

Be well prepared for any sales conversation.
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